All of our hourly rates will always include the cleaner's wage and the agency fee. Our rates will always vary, depending on your location and the number of hours you require each week. A free quote is available upon request: please state the service you require and how many hours you would need.
How do you choose your cleaners?
We will always carry out a full telephone interview with each prospective cleaner. If the applicant sounds suitable we will then arrange for a more thorough interview in person at our office followed by a supervised practical assessment. Not until receiving proof of there ID along with references and completed CRB check will we ever send a member of staff to one of our clients. All our staff are continually monitored to make sure there cleaning and appearance is up to standard.
Will I Meet my Cleaner before They Clean for Me?
Yes, of course you will! We understand the cleaner will be in your home and that personality and charisma are often as important as cleaning standards. Once we have chosen a cleaner for you, we'll arrange for them to come along so you can meet them and approve our choice, as well as discuss the cleaning tasks you require. It's important that your cleaner is someone you feel you will get along with so there's no need to agree to the first person we send you. Once you're 100% satisfied that we've chosen the right person for you, you can then mutually arrange a regular cleaning day and time.
What If My Cleaner Does Not Turn up?
Just give us a call, and we will get a cleaner out to you ASAP.